Beach Colony Resort Career Opportunities

Room Inspector

QUALIFICATIONS

 Ability to communicate effectively with the public and other employees.
 Six months previous housekeeping supervisory experience.
 Read, write and speak English fluently.
 The ability to communicate in Spanish is helpful.
 No employee will pose a direct threat to the safety/health of self or others.

PERFORMANCE STANDARDS

 CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to
guest questions or problems in a timely, professional manner.

 WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and
punctuality; report to work and return from breaks on time; give advance notice when absence is
anticipated; require typical amount of supervision; accept work assignments without complaints.

 PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or
cross-train for other resort positions; solve routine problems that occur on the job; ask questions
when not sure how to complete something; learn new skills as quickly as most others in the same job.

 SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety,
security, and emergency procedures; suggest ways to improve safety conditions that reduce or
prevent accidents and injuries; participate on safety committee or other special projects for safety;
actively seek and report potential security risks or hazardous conditions.

 INSPECTION: Meet resort’s standards for number of rooms inspected daily; teach others to follow
proper cleaning procedures but improvement needed for some; keep unit status reports current and
report maintenance problems in a timely manner.

 FSLA: Follow new overtime policy and procedures. Clock in/out daily for schedule and lunch. No
overtime will be permitted without the prior consent of the GM or AGM. Must complete the weekly
labor progress report and ensures employees adhere to it.

ESSENTIAL FUNCTIONS

 Constantly. Communicate with alternate shift housekeepers of rooms to be cleaned and special requests.
 Constantly. Inspects guestrooms and public areas to ensure that they meet standards of cleanliness.
 Constantly. Maintain work area neat and organized.
 Constantly. Report all unsafe conditions immediately.
 Constantly. Report room status to Front Desk.
 Frequently. Communicate needs or errors to Housekeeping staff.
 Frequently. Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests.
 Frequently. Inspect guestrooms for maintenance repairs.
 Occasionally. Attend all mandatory meetings.

OTHER JOB DUTIES

 Frequently. Assist in training new employees.
 Frequently. Check housekeeping carts for proper supplies.
 Frequently. Complete all other duties as assigned by supervisor to include cross training.
 Frequently. Follow-up on special needs or tasks in the department.
 Frequently. Helps Housekeeping team members when needed.
 Occasionally. Assist in setting up a VIP room.

PHYSICAL REQUIREMENTS

 SITTING: Occasionally. Sitting in a backed seat when doing paperwork; while driving electric cart with a backed seat.
 STANDING/WALKING: Constantly. Standing and walking up to five miles per day on cement, asphalt, carpet and tile while inspecting rooms.
 CROUCHING (BEND AT KNEES): Occasionally. Lifting objects and put supplies away.
 KNEELING/CRAWLING: Rarely.
 STOOPING (BEND AT WAIST): Frequently. Checking underneath beds or pick up items from the ground.
 TWISTING (KNEES/WAIST/NECK): Rarely. Driving carts and answering phone.
 CLIMBING: Rarely. Climb stairs; retrieving items from high places.
 BALANCING: Rarely.
 LEG/FOOT USE: Occasionally. When using foot pedals in the electric carts.
 REACHING (OVERHEAD/EXTENSION): Occasionally. Check for dust in guestrooms and to retrieve items for guests or staff members.
 HANDLING/GRASPING: Occasionally. Picking up and putting items in their appropriate places.
 FINGERING/FEELING: Rarely.
 PUSHING/PULLING: Frequently. Average weight: 50 lbs.; maximum weight: 150 lbs.
 LIFTING/CARRYING: Frequently. Average weight: 10 lbs.; maximum weight: 25 lb

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Compensation: Based on experience.

Room Attendants

Beach Colony and Forest Dunes Resorts are seeking experienced Room Attendants for our Housekeeping departments. This is a Part-Time position with the possibility of turning Full-Time year round. Days and hours vary.

Interested applicants may apply in person at 5308 N. Ocean Blvd., Myrtle Beach SC 29577 or forward your resume for consideration.

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Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

Guest Services Reps

Beach Colony Resort is seeking experienced Guest Services Representatives who will be responsible for assisting with guest registration and reservations that includes greeting guests and answering phones. IQ software experience is preferred. This is a full-time position that requires working varied hours and flexibility, and working approximately 32-40 hours per week. Interested applicants may apply in person at Beach Colony Resort located at 5308 N. Ocean Blvd., Myrtle Beach, SC, or you may forward your resume to the email address below.

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Our Vision Statement: We "Wow" by exceeding expectations We teach and learn together through communication We embrace and drive change We serve with a smile We make it happen with Passion and Determination

Maintenance Technician

Beach Colony and Forest Dunes Resorts are seeking maintenance persons for our engineering department. This position is responsible for completing work orders relating to the interior maintenance of the condominiums on our rental program including but not limited to, carpentry work, repairing sheet rock, installing bathtubs and hanging wallpaper. Applicant should also have leadership qualities and the ability to handle emergency situations. . Knowledge and skills for electrical and HVAC are necessary. Must be able to lift 50+ pounds on a regular basis. Must be available to work a flexible schedule and have a valid Driver's License. 

Interested applicants may apply in person at Beach Colony Resort, located at 5308 No. Ocean Blvd.,  Myrtle Beach or you may forward your resume for consideration.   EOE M/F/D/V

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

 

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Compensation: wages are based on experience

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