Beach Colony Resort

Room Inspector

QUALIFICATIONS

 Ability to communicate effectively with the public and other employees.
 Six months previous housekeeping supervisory experience.
 Read, write and speak English fluently.
 The ability to communicate in Spanish is helpful.
 No employee will pose a direct threat to the safety/health of self or others.

PERFORMANCE STANDARDS

 CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to
guest questions or problems in a timely, professional manner.

 WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and
punctuality; report to work and return from breaks on time; give advance notice when absence is
anticipated; require typical amount of supervision; accept work assignments without complaints.

 PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or
cross-train for other resort positions; solve routine problems that occur on the job; ask questions
when not sure how to complete something; learn new skills as quickly as most others in the same job.

 SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety,
security, and emergency procedures; suggest ways to improve safety conditions that reduce or
prevent accidents and injuries; participate on safety committee or other special projects for safety;
actively seek and report potential security risks or hazardous conditions.

 INSPECTION: Meet resort’s standards for number of rooms inspected daily; teach others to follow
proper cleaning procedures but improvement needed for some; keep unit status reports current and
report maintenance problems in a timely manner.

 FSLA: Follow new overtime policy and procedures. Clock in/out daily for schedule and lunch. No
overtime will be permitted without the prior consent of the GM or AGM. Must complete the weekly
labor progress report and ensures employees adhere to it.

ESSENTIAL FUNCTIONS

 Constantly. Communicate with alternate shift housekeepers of rooms to be cleaned and special requests.
 Constantly. Inspects guestrooms and public areas to ensure that they meet standards of cleanliness.
 Constantly. Maintain work area neat and organized.
 Constantly. Report all unsafe conditions immediately.
 Constantly. Report room status to Front Desk.
 Frequently. Communicate needs or errors to Housekeeping staff.
 Frequently. Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests.
 Frequently. Inspect guestrooms for maintenance repairs.
 Occasionally. Attend all mandatory meetings.

OTHER JOB DUTIES

 Frequently. Assist in training new employees.
 Frequently. Check housekeeping carts for proper supplies.
 Frequently. Complete all other duties as assigned by supervisor to include cross training.
 Frequently. Follow-up on special needs or tasks in the department.
 Frequently. Helps Housekeeping team members when needed.
 Occasionally. Assist in setting up a VIP room.

PHYSICAL REQUIREMENTS

 SITTING: Occasionally. Sitting in a backed seat when doing paperwork; while driving electric cart with a backed seat.
 STANDING/WALKING: Constantly. Standing and walking up to five miles per day on cement, asphalt, carpet and tile while inspecting rooms.
 CROUCHING (BEND AT KNEES): Occasionally. Lifting objects and put supplies away.
 KNEELING/CRAWLING: Rarely.
 STOOPING (BEND AT WAIST): Frequently. Checking underneath beds or pick up items from the ground.
 TWISTING (KNEES/WAIST/NECK): Rarely. Driving carts and answering phone.
 CLIMBING: Rarely. Climb stairs; retrieving items from high places.
 BALANCING: Rarely.
 LEG/FOOT USE: Occasionally. When using foot pedals in the electric carts.
 REACHING (OVERHEAD/EXTENSION): Occasionally. Check for dust in guestrooms and to retrieve items for guests or staff members.
 HANDLING/GRASPING: Occasionally. Picking up and putting items in their appropriate places.
 FINGERING/FEELING: Rarely.
 PUSHING/PULLING: Frequently. Average weight: 50 lbs.; maximum weight: 150 lbs.
 LIFTING/CARRYING: Frequently. Average weight: 10 lbs.; maximum weight: 25 lb

Click Here to Email Your Resume

Compensation: Based on experience.

« More positions at Beach Colony Resort

« Back to All Career Opportunities