Beach Colony Resort Career Opportunities

GENERAL MANAGER

Our Resort


Beach Colony Resort is a family vacation resort in Myrtle Beach, South Carolina, seeking an experienced, General Manager to oversee the daily operations of our resort.


Beach Colony Resort is your home away from home, the perfect place to bring your family for an unforgettable vacation. Located oceanfront on the sweeping sandy beaches of the calming Atlantic Ocean, Beach Colony Resort provides the perfect accommodations for a getaway dreams are made of. Beach Colony has all the amenities you could ever need while on vacation and is conveniently located in Myrtle Beach, SC, providing practically next-door access to endless dining and shopping options, scores of golf courses to choose from, and countless must-see live shows. Spend all day unwinding in our lazy river or relax your muscles after your long travels in one of our whirlpools. Make the most of your Myrtle Beach vacation; whether you are here with family, flying solo or on a golf trip with your buddies, Beach Colony Resort is the perfect location for the most memorable vacation!


QUALIFICATIONS


• College level reasoning, math, and language skills.
• BA or BS degree or 6 years Resort/restaurant management experience.
• Ability to interpret business and statistical reports.
• Ability to manage according to employment laws and Inn keeping laws of the jurisdiction.
• Business communication skills, including public speaking.
• Ability to communicate effectively with the public, Resort staff and management in professional manner daily.
• Negotiation skills.
• Ability to manage and lead property employees.
• Read, write and speak English fluently.

PERFORMANCE STANDARDS


• ALL GUEST SERVICE: Deliver the best service, quality and value to every team member, manager, and guests, always. Maintain guest satisfaction (colleagues, team & guests) as the driving philosophy of the resort. Personally demonstrate a commitment to colleague & guest service by soliciting for, and responding promptly to all social media sites (respond to all sites ‘guest comments and feedback positively). Provide verbal and written feedback to all issues and needs expressed therein. Ensure colleagues and team, including all new hires, are properly trained in Guest Service skills. Empower colleagues and team members to deliver outstanding guest service by encouraging and rewarding responsive guest assistance, to include team members and colleagues. Possess the leadership skills to lead the team to success daily with coaching, positivity and healthy critique. Manage all associates to ensure prompt and courteous service and that guest expectations are exceeded. Effectively manage and develop all associates. Ensure resort compliance regarding policies and procedures while constantly striving to improve all standards of operation. Implement and maintain compliance with our resorts programs and standards (SOPs).


• FINANCIAL: Meet or exceed budgeted and profits margins while managing within budgeted guidelines. Maintain costs and revenues to meet or exceed property expectations. Prepare annual budget that accurately reflects the resorts’ operations plan. Prepare accurate and timely forecasts according to VMB policies, procedures and schedules. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Analyze financial and operating information on an ongoing basis in order to achieve budgeted expenses and gross operating profit. Ensure staff is trained in financial/control procedures as outlined by Internal Audit, and that these procedures are consistently followed. Measure the return on investment for projects or expenses, ensuring an acceptable level of value for our company and the guests.


• PEOPLE: Manage our teams and colleagues in the operation according to VMB’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay, and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between the team and management. Emphasize training and development as a way of doing business in order to empower the team and colleagues to successfully perform their jobs. Help to develop management talent by candid coaching and sharing of knowledge and information. Manage internal policies and procedures to ensure the entire team is treated fairly. Resolve team grievances fairly and timely. Ensure teams fully understand performance standards. Review performance against standards throughout the year and reward individual and team success. Utilize safety plan to minimize worker’s compensation claims. Ensure development plans are written and achieved.


• QUALITY: Ensure the operation team involvement in preventive maintenance, security, health and sanitation, and safety programs. Maintain physical product standards by routinely inspecting the Resort premises. Ensure proper working conditions and proper level of supplies is maintained. Be knowledgeable in operating standards and hold the team accountable for consistently meeting those standards. Ensure safety programs are in place which meets OSHA standards. Accountable for consistently meeting those standards. Maintain accurate files for all inspections, licenses and contracts.


• MANAGING THE BUSINESS: Personal actions and behaviors clearly demonstrate the values and philosophy of Vacation Myrtle Beach Resorts and encourage this behavior in others. Ensure departments contribute to the successful achievement of the resort’s budget. Personally take ownership of the social media reporting process (respond to all sites ‘guest comments and feedback positively). Ensure all plans reflect the impact of key local economic factors and trends that influence the local Resort market. Identify and effectively react to major revenue and expense opportunities and/or possible problems. Accurately forecast revenues, house profit and/or expenses within acceptable variance levels. Ensure the quality of selected vendors, services provided and competitive pricing. Plan and coordinate projects efficiently, utilizing the time and expertise of others. Keep others well informed of pertinent issues. Protect the confidentiality of all relevant information. Discuss business issues and team concerns in such a way to encourage the team input and participation in solutions.

Click Here to Email Your Resume

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

LINE COOK

QUALIFICATIONS
 Read and understand English.
 Minimum 2 years cooking experience, preferably high volume.
 Food/Beverage Service Worker Permit, where applicable.
 Meet minimum age requirement of jurisdiction.
 Ability to communicate effectively with the public and other employees.
 No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS
 CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to
guest questions or problems in a timely, professional manner.
 WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and
punctuality; report to work and return from breaks on time; give advance notice when absence is
anticipated; require typical amount of supervision; accept work assignments without complaints.

 PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or
cross-train for other resort positions; solve routine problems that occur on the job; ask questions
when not sure how to complete something; learn new skills as quickly as most others in the same job.

 SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety,
security, and emergency procedures; suggest ways to improve safety conditions that reduce or
prevent accidents and injuries; participate on safety committee or other special projects for safety;
actively seek and report potential security risks or hazardous conditions.

 FOOD/BEVERAGE PRESENTATION: Prepare and arrange food or drinks that are attractive and
appetizing to the guests; receive few complaints about the food served; inspect food being served;
meet service standards.
 FOOD/BEVERAGE PREPARATION: Use only quality foods and ingredients; thoroughly wash food
and prepare according to standards; accurately estimate cooking times; test foods to ensure quality;
assembles attractive food items; amount of waste and spoilage is acceptable; prepare food according
to guest specifications.

 SANITATION: Follow recommended procedures for handling and storing food supplies in order to
control food-borne illnesses and food spoilage; maintain sanitary personal hygiene; maintain local
health department standards and receive a passing score on inspections.

 FSLA: Follow new overtime policy and procedures. Clock in/out daily for schedule and lunch. No
overtime will be permitted without the prior consent of the GM or AGM. Must complete the weekly
labor progress report and ensures employees adhere to it.

ESSENTIAL FUNCTIONS
 Constantly. Maintain work areas clean and organized.
 Constantly. Monitor the presentation and portioning of food according to standards.
9/28/16 Cook
 Constantly. Monitor the quality and consistency of all food served from the lines.
 Constantly. Report all unsafe conditions immediately.
 Constantly. Set up, restock, maintain and clean food preparation areas.
 Frequently. Display knowledge in sanitation and sanitary food handling.
 Frequently. Ensure the special of the day is completed in a timely fashion.
 Frequently. Prepare food in accordance with working menus, recipe cards and photos.
 Occasionally. Attend all mandatory meetings.

OTHER JOB DUTIES
 Frequently. Complete other duties as assigned by supervisor to include cross training.

 

eeo

Click Here to Email Your Resume

Our Vision Statement: To give our guest the most exciting fun filled and enjoyable vacation ever!

GUEST SERVICE REPRESENTATIVE

Beach Colony Resort is seeking a Guest Service Representative who will be responsible for assisting with guest registration and reservations. IQware software experience preferred. This is a position working varied shifts and varied days. Interested applicants may apply in person at Beach Colony Resort located at 5308 North Ocean Boulevard, Myrtle Beach, SC or you may forward your resume for consideration.

Compensation: Based on experience

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!


 

Click Here to Email Your Resume

ROOM ATTENDANTS

Beach Colony Resort is seeking several Room Attendants for our Housekeeping Department. This position is responsible for cleaning privately owned condominiums at the resort. Applicants must be available to work 30-40 hours a week 5 - 6 days per week and working weekends and holidays is required. This can be a full-time or part time position. Interested applicants may apply in person at Beach Colony Resort, located at 5308 North Ocean Blvd, Myrtle Beach, SC or you may forward your resume for consideration.

.

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

 

Click Here to Email Your Resume

Compensation: Based on Experience

« Back to All Career Opportunities

Receive Exclusive Deals!