Beach Cove Resort Career Opportunities

GUEST SERVICE MANAGER

Beach Cove Resort is seeking an experienced individual for the position of Guest Service Manager.  Responsibilities will include management of the guest service reservation and registration system for privately owned condominiums.  Previous supervisory experience in the hospitality industry required.  This is a year round, full time position working varied hours but a minimum of 50 hours per week.  Must be flexible to work both AM & PM shifts.  During peak season a six day work week will be expected.  Excellent salary and benefit package including: Medical and Dental insurance, 401(k) Plan, Holiday Pay, Paid Time Off and paid weekly.  Interested applicants may forward your resume for consideration.

 

PERFORMANCE STANDARDS

 CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the resort. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Ensure Front Office staff, including all new hires, is trained to meet standards of each component. Empower department staff to deliver customer service by encouraging and rewarding responsive guest assistance.

 FINANCIAL: Meet or exceed budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the resort’s operations plan. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Analyze financial and operating information on an ongoing basis in order to achieve budgeted labor and other cost standards. Ensure department staff is trained in financial/control procedures as outlined by Internal Audit, and that these procedures are regularly followed. Impact cash flow by effective management of accounts receivable and accounts payable at the departmental level.

 PEOPLE: Manage people according to VMB’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims.  QUALITY: Maintain physical product standards by routinely inspecting department to ensure that equipment is in proper working condition and supplies are stocked at proper levels. Have acceptable property quality audits for assigned areas and implement action plans to correct deficiencies. Manage security procedures such as key control.

ESSENTIAL FUNCTIONS

Assure property operation meets internal audit standards. Coordinate guest and group transportation needs.  Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. Monitor payroll hours and reports. Promote employee empowerment.Select, train, supervise, schedule, develop, discipline, and counsel employees according to VMB policies and procedures. Attend meetings as well as schedules and conducts departmental meetings. Complete other duties as assigned by supervisor to include cross training. Complete reports and paperwork (i.e., forecasts, annual budgets, action plans, etc.) Coordinate all VIP transportation to and from the resort. Coordinate delivery of amenities. Coordinate the arrival and departure of all tour and organized groups.Conduct performance appraisals. Must change pace as business demands. A minimum of 50 hours worked per week are required.

Our Vision Statement:  We give our guests the most exciting, fun-filled, enjoyable vacation experience ever!

Compensation:  Based on Experience

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ARCADE ATTENDANT

Beach Cove Resort is looking for an individual to fill our open position of Arcade Attendant.  This person will be working in our Arcade/Redemption Center in our game room.  We are looking for a motivated, upbeat, customer service oriented person.  This is a busy, fast paced area.  This individual must have a great attitude, nice appearance and be punctual.  If you are interested you may submit your application at Beach Cove Resort located at 4800 S. Ocean Blvd, North Myrtle Beach, SC 29582 or submit your resume for consideration.

 

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Compensation: Based on Experience.

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

HOUSEKEEPING ADMINISTRATIVE ASSISTANT

Beach Cove Resort is seeking an individual for the position of Housekeeping Admin Asst.  The Housekeeping Admin Asst. is responsible for efficiently dispatching calls to and from Housekeeping and Laundry Staff throughout the property.  Dispatchers will also handle basic office duty work for the Housekeeping Department, coordinate daily Housekeeping cleaning assignments, maintain accurate Housekeeping tracking reports, answer high volume incoming calls (staff and guest calls), receive and store inventory according to standards as well as maintain property inventory records.  This is a regular full-time position with benefits including Medical, Vision, Dental, Paid Time Off and Floating Holidays and bi-weekly pay.  Interested applicants may apply in person at Beach Cove Resort located at 4800 S. Ocean Blvd, North Myrtle Beach, SC 29582 or you may foward your resume for consideration.

Compensation:  Based on Experience.

 

Vision Statement:  We give our guests the most exciting, fun-filled and enjoyable experience ever!

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AM/PM COOKS

Beach Cove Resort is seeking an experienced AM and PM Cooks. This individual must be able to understand menus. Have general understanding of food preparation and also understand presentation and portion control. Must also have knowledge in sanitation and proper food handling skills. This is a Regular, part time position. Interested applicants may apply in person at Beach Cove, located at 4800 S. Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration.

 

Click Here to Email Your Resume

Compensation: Based on Experience.

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ROOM ATTENDANTS

Beach Cove Resort is seeking several Room Attendants for our Housekeeping Department. This position is responsible for cleaning privately owned condominiums at the resort. Applicants must be available to work a 9:00AM – 4:00PM shift, 5 days per week and working weekends and holidays is required. This is a year round, full time position with benefit package including; Medical and Dental insurance, 401(k) Plan, Floating Holiday Pay, Paid Time Off and paid bi-weekly. Interested applicants may apply in person at Beach Cove Resort, located at 4800 South Ocean Blvd, North Myrtle Beach, SC or you may forward your resume for consideration.

 

 

Click Here to Email Your Resume

Compensation: Based on Experience.

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

LAUNDRY ATTENDANT

Beach Cove Resort is seeking a Laundry Attendant in our Housekeeping Department. Schedule will vary, 30-36 hours per week.  This is a temporary, full time position with the possibility of becoming permenant.  Interested applicants may apply in person at Beach Cove Resort, located at 4800 South Ocean Blvd, N. Myrtle Beach, SC or you may forward your resume for consideration.

 

 

 

Click Here to Email Your Resume

Compensation: Based on Experience.

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!!

HOUSEKEEPING HOUSEPERSON/TECHNICIAN

Beach Cove Resort is seeking a Technician in our Housekeeping Department. Job responsibilities include, but are not limited to cleaning windows and doors, vacuuming common areas, collecting trash, moving furniture and collecting and delivering linens and cleaning supplies to supervisors and room attendants. Hours are 8:30AM – 4:30PM, 40 hours per week.  This is a regular, part time.Interested applicants may apply in person at Beach Cove Resort, located at 4800 S Ocean Blvd, N. Myrtle Beach, SC or you may forward your resume for consideration.

 

 

Click Here to Email Your Resume

Compensation: Based on Experience.

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

HOUSEKEEPING SUPERVISOR

Beach Cove Resort is seeking an experienced Housekeeping Supervisor. This is a full time, mid-management position requiring someone with resort experience, supervising housekeepers and completing room inspections. Must be available to work weekends and an 8:30AM – 3:30PM shift (shift may vary seasonally.) Interested applicants may apply in person at Beach Cove Resort located at 4800 South Ocean Blvd, North Myrtle Beach, SC 29577, or you may forward your resume for consideration.

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

Click Here to Email Your Resume

Compensation: Based on Experience.

GUEST SERVICE REPRESENTATIVE

Beach Cove Resort is seeking a Guest Service Representative who will be responsible for assisting with guest registration and reservations. IQware software, customer service and hospitality experience preferred. This is a regular, full time position working 5 days day per week, including weekends and holidays. Benefit package offered including: Medical and Dental insurance, 401(k), Holiday Pay, Paid Time Off and paid weekly. Interested applicants may apply in person at Beach Cove Resort located at 4800 South Ocean Blvd., North Myrtle Beach, SC or you may forward your resume for consideration.

 

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

Click Here to Email Your Resume

Compensation: Based On Experience

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