Captains Quarters Career Opportunities

Front of the House Manager - Loco Gecko

Captain’s Quarters Resort is seeking a front of the house Manager for Loco Gecko Beach Shack to maintain customer satisfaction as the driving philosophy of the Food and Beverage department. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure customer satisfaction. Ensure your staff, including all new hires, is trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds customer expectations. Ensure that consistency of service and standards are met. Assist in managing department within budget. Assist in accurately forecast revenues/expenses. Assist in preparing annual departmental budget that accurately reflects the department’s operations plan. Anticipate revenue/cost problems and report discrepancies to the Loco Gecko General Manager. Assist hotel staff with accounting related issues. Assist in analyzing financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget. Ensure department staff is trained in control procedures as outlined by Internal Audit, and that these procedures are consistently followed. Applicant must have excellent computer and customer service skills. Interested applicants may apply in person at Captain’s Quarters Resort located at 901 South Ocean Blvd., Myrtle Beach, SC or you may forward your resume for consideration.

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Compensation: Compensation: $13-$15/hr. Depending on Experience

Our Vision Statement: Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

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