Captains Quarters Career Opportunities

SMILE MAKERS KIDS’ ACTIVITIES

Captain's Quarters Resort is searching for a qualified Activities Coordinators to entertain our most special guests THE KIDS!!

We have pre planned activities scheduled with instructions and supplies to ensure a busy day for you and the kids.

We are seeking candidates with baby sitting, day care, pre school, primary school education and/or experience. you must ADORE kids and be excited to engage them each and every day.  Creating a resort FULL OF SMILES.

This is a seasonal position.  Approx. 40 hrs per week.  Hours vary.

Interested applicants may apply in person at the Captain's Quarters Resort, located at 901 S. Ocean Blvd, Myrtle Beach, S.C. or you may forward your resume for consideration. 

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

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Compensation: Based on Experience

LAUNDRY ATTENDANT

Captain's Quarters Resort is seeking individuals for the position of Laundry Attendant in our Housekeeping Department. Schedule will vary, 30-40 hours per week.  Full-time and Part-time positions are available.  Interested applicants may apply in person at Captain's Quarters Resort, located at 901 S. Ocean Blvd, Myrtle Beach, SC or you may forward your resume for consideration.

Click Here to Email Your Resume

Compensation: Based on Experience

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

HSKP HOUSEPERSON/TECHNICIAN

Captain's Quarters Resort and Hotel Blue Resort are seeking Technicians for our Housekeeping Departments. Job responsibilities include, but are not limited to cleaning windows and doors, vacuuming common areas, collecting trash, moving furniture and collecting and delivering linens and cleaning supplies to supervisors and room attendants. Hours vary - 6-8 hours per day, 5-6 days per week.  Full-time and part-time positions available and paid bi-weekly.  Interested applicants may apply in person at Captain's Quarters Resort located at 901 S. Ocean Blvd Myrtle Beach, SC or you may forward your resume for consideration.

Compensation - based on experience

Our Vision Statement - Wo give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

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GENERAL MANAGER

Our Resort

Captain’s Quarters Resort is a family vacation resort in Myrtle Beach, South Carolina, seeking an experienced, top level General Manager to oversee the daily operations of our resort.

With a variety of oceanfront and ocean view Myrtle Beach hotel accommodations for guests to choose from, Captain’s Quarters Resort has something for every Myrtle Beach family vacation. This Myrtle Beach oceanfront hotel features many on-site activities and amenities for guests to enjoy. No matter what time of year you are looking to vacation in Myrtle Beach, Captain’s Quarters Resort has you covered with the Level 6 Entertainment Center. In these 2,000 square foot center guests can enjoy Myrtle Beach bowling at the 20-lane bowling alley, play a game of pool at the state-of-the art arcade or grab a drink from the Level 6 Bar. Water amenities at this one-of-a-kind south Myrtle Beach hotel include many seasonal outdoor water features like the Shipwreck Lagoon Pool, the outdoor lazy river and whirlpool, as well as several year-round indoor water features including an indoor pool and indoor lazy river - look no further for your Myrtle Beach kids' water park adventures. Captain’s Quarters Resort offers guests multiple Myrtle Beach dining options from breakfast at the oceanfront Vista 9 Restaurant to the full-service Loco Gecko Restaurant open for 3/4 of the year to the summertime Tipsy Turtle Pool Bar. Captain’s Quarters Resort is one of the top Myrtle Beach hotels.

QUALIFICATIONS


• College level reasoning, math, and language skills.
• BA or BS degree or 6 years Resort/restaurant management experience.
• Ability to interpret business and statistical reports.
• Ability to manage according to employment laws and Inn keeping laws of the jurisdiction.
• Business communication skills, including public speaking.
• Ability to communicate effectively with the public, Resort staff and management in professional manner daily.
• Negotiation skills.
• Ability to manage and lead property employees.
• Read, write and speak English fluently.

PERFORMANCE STANDARDS


ALL GUEST SERVICE: Deliver the best service, quality and value to every team member, manager, and guests, always. Maintain guest satisfaction (colleagues, team & guests) as the driving philosophy of the resort. Personally demonstrate a commitment to colleague & guest service by soliciting for, and responding promptly to all social media sites (respond to all sites ‘guest comments and feedback positively). Provide verbal and written feedback to all issues and needs expressed therein. Ensure colleagues and team, including all new hires, are properly trained in Guest Service skills. Empower colleagues and team members to deliver outstanding guest service by encouraging and rewarding responsive guest assistance, to include team members and colleagues. Possess the leadership skills to lead a large team to success on a daily basis with coaching, positivity and healthy critique. Manage all associates to ensure prompt and courteous service and that guest expectations are exceeded. Effectively manage and develop all associates. Ensure resort compliance regarding policies and procedures while constantly striving to improve all standards of operation. Implement and maintain compliance with our resorts programs and standards (SOPs).


FINANCIAL: Meet or exceed budgeted and profits margins while managing within budgeted guidelines. Maintain costs and revenues to meet or exceed property expectations. Prepare annual budget that accurately reflects the resorts’ operations plan. Prepare accurate and timely forecasts according to VMB policies, procedures and schedules. Anticipate revenue/cost problems and manage the timing of discretionary expenditures. Analyze financial and operating information on an ongoing basis in order to achieve budgeted expenses and gross operating profit. Ensure staff is trained in financial/control procedures as outlined by Internal Audit, and that these procedures are consistently followed. Measure the return on investment for projects or expenses, ensuring an acceptable level of value for our company and the guests.


PEOPLE: Manage our teams and colleagues in the operation according to VMB’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay, and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between the team and management. Emphasize training and development as a way of doing business in order to empower the team and colleagues to successfully perform their jobs. Help to develop management talent by candid coaching and sharing of knowledge and information. Manage internal policies and procedures to ensure the entire team is treated fairly. Resolve team grievances fairly and timely. Ensure teams fully understand performance standards. Review performance against standards throughout the year and reward individual and team success. Utilize safety plan to minimize worker’s compensation claims. Ensure development plans are written and achieved.


QUALITY: Ensure the operation team involvement in preventive maintenance, security, health and sanitation, and safety programs. Maintain physical product standards by routinely inspecting the Resort premises. Ensure proper working conditions and proper level of supplies is maintained. Be knowledgeable in operating standards and hold the team accountable for consistently meeting those standards. Ensure safety programs are in place which meets OSHA standards. Accountable for consistently meeting those standards. Maintain accurate files for all inspections, licenses and contracts.


MANAGING THE BUSINESS: Personal actions and behaviors clearly demonstrate the values and philosophy of Vacation Myrtle Beach Resorts and encourage this behavior in others. Ensure departments contribute to the successful achievement of the resort’s budget. Personally take ownership of the social media reporting process (respond to all sites ‘guest comments and feedback positively). Ensure all plans reflect the impact of key local economic factors and trends that influence the local Resort market. Identify and effectively react to major revenue and expense opportunities and/or possible problems. Accurately forecast revenues, house profit and/or expenses within acceptable variance levels. Ensure the quality of selected vendors, services provided and competitive pricing. Plan and coordinate projects efficiently, utilizing the time and expertise of others. Keep others well informed of pertinent issues. Protect the confidentiality of all relevant information. Discuss business issues and team concerns in such a way to encourage the team input and participation in solutions.

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Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

ASSISTANT GENERAL MANAGER

Our Resort


Captain’s Quarters Resort is a family vacation resort in Myrtle Beach, South Carolina, seeking an experienced Assistant General Manager to help oversee daily operations of our resort.


With a variety of oceanfront and ocean view Myrtle Beach hotel accommodations for guests to choose from, Captain’s Quarters Resort has something for every Myrtle Beach family vacation. This Myrtle Beach oceanfront hotel features many on-site activities and amenities for guests to enjoy. No matter what time of year you are looking to vacation in Myrtle Beach, Captain’s Quarters Resort has you covered with the Level 6 Entertainment Center. In these 2,000 square foot center guests can enjoy Myrtle Beach bowling at the 20-lane bowling alley, play a game of pool at the state-of-the art arcade or grab a drink from the Level 6 Bar. Water amenities at this one-of-a-kind south Myrtle Beach hotel include many seasonal outdoor water features like the Shipwreck Lagoon Pool, the outdoor lazy river and whirlpool, as well as several year-round indoor water features including an indoor pool and indoor lazy river - look no further for your Myrtle Beach kids' water park adventures. Captain’s Quarters Resort offers guests multiple Myrtle Beach dining options from breakfast at the oceanfront Vista 9 Restaurant to the full-service Loco Gecko Restaurant open for 3/4 of the year to the summertime Tipsy Turtle Pool Bar. Captain’s Quarters Resort is one of the top Myrtle Beach hotels.


QUALIFICATIONS

• Bachelor’s degree or minimum 4 years’ experience in hotel management or food and beverage management.
• Ability to interpret financial and operational data into operational plan.
• Time management skills.
• Negotiation skills.
• Ability to manage according to employment laws of jurisdiction.
• College level reasoning, math, computer and language skills.
• Ability to train employees in alcohol intervention, food handling, and sanitation.
• Ability to communicate effectively with the public and other employees.
• No employee will pose a direct threat to the health/safety of self or others.

 

PERFORMANCE STANDARDS


CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of all departments. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure staff and guests satisfaction. Ensure your staff, including all new hires, is trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds guest’s expectations. Ensure that consistency of service and standards are met.

FINANCIAL: Assist in managing the departments within budget. Accurately forecast revenues/expenses. Prepare annual departmental budget that accurately reflects the department’s operations plan. Anticipate revenue/cost problems and report discrepancies to General Manager. Assist resorts staff with accounting related issues. Assist in analyzing financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget. Ensure department staff is trained in control procedures as outlined by Internal Audit, and that these procedures are consistently followed.

PEOPLE: Manage people according to the VMB by Legacy values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of customer sales, service and safety skills on an ongoing basis. Ensure employees are appropriately certified for their job as required by federal, state or local regulations.

QUALITY: Know the general operation of departments and how all resorts departments work together to achieve business objectives and to meet customer expectations. Know the commonly occurring challenges of the Rooms, sales, housekeeping and F&B business and how to overcome them. Know rooms and F&B standards and hold employees accountable for consistency in meeting these standards. Assist in maintaining favorable health department scores. Manage a preventive maintenance program for all equipment. Assist in control food-borne illnesses. Meet safety and sanitation standards such as Emergency Plan, CPR/Heimlich training for all employees, proper storage of foods, storing chemicals away from food, etc.

MANAGING THE BUSINESS: Assist in prepare the Rooms & F&B and assist in total resorts budget and maximize department resources to contribute to the successful achievement of the budget. Identify major revenue and expense opportunities and possible problems. Identify and select vendors that provide quality service and competitive prices and monitor to ensure quality of goods and service is met. Adjust inventory, department labor schedules, staff assignment and supplies based upon demand without loss in quality service. Keep repair costs down by maintaining equipment. Work with local vendors to keep costs down.

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Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

HOUSEKEEPING SUPERVISOR

Captain's Quarters Resort is seeking experienced Housekeeping Supervisors. This is a regular, full-time, mid-management positions requiring someone with resort experience, supervising housekeepers and completing room inspections. Must be available to work weekends and holidays. Benefits package available:  Medical, Dental, Vision, Paid Time Off, Holiday Pay.  Bi-weekly pay. Interested applicants may apply in person at Captain's Quarters Resort located at 901 S. Ocean Blvd,  Myrtle Beach, SC , or you may forward your resume for consideration.

Our Vision Statement - We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

Click Here to Email Your Resume

Compensation: Based on Experience

AM & PM MAINTENANCE TECHNICIANS

Captain's Quarters Resort is now hiring for AM & PM Maintenance Technicians. The AM & PM Maintenance Technicians are responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. This position also is responsible for participating in the preventative maintenance program, handling guest request and other work orders as assigned. Also, responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting,plumbing, etc. This is a regular full-time position. Interested applicants may apply in person at The Captain's Quarters Resort, 901 South Ocean Blvd. Myrtle Beach, SC 29577, or you may forward your resume for consideration. Our Vision Statement- To give our guests the most exciting, fun-filled, enjoyable vacation experience ever.

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Compensation: Compensation: $10.00 - $15.00 BOE

ROOM ATTENDANTS

Hotel Blue and Captains Quarters is seeking Room Attendants for their Housekeeping department.  This is a regular full time position.  Days and hours vary.  Interested applicants may apply in person at Hotel Blue located at 705 S. Ocean Blvd, Myrtle Beach, SC 29577 or  Captains Quarters located at 901 S. Ocean Blvd, Myrtle Beach, SC 29577 orforward your resume for consideration.

Compensation: Based on experience

Click Here to Email Your Resume

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

BOWLING ALLEY CASHIER

Captain’s Quarters Resort is searching for individuals to fill the open position of Bowling Alley Cashier.  These individuals will be responsible for ensuring the flow of the counter is orderly, giving out bowling shoes, taking money for lanes ect.  This is a seasonal position with the opportunity to be permanant.  This position requires a neat appearance, upbeat personality and a positive attitude to make sure the guests are having a great experience in the Level 6 Entertainment Center.  Interested applicants may apply in person at Captain's Quarters Resort, located at 901 S. Ocean Blvd, Myrtle Beach, SC 29577 or you may forward your resume for consideration.

 

 

 

Click Here to Email Your Resume

Compensation: Based on Experience

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

GUEST SERVICE REPRESENTATIVE

Captain’s Quarters Resort is seeking Guest Service Representatives who will be responsible for assisting with guest registration and reservations. Experience with IQware software preferred along with customer service experience, good phone and organization skills.  This is a regular, full time position working varied shifts and varied days, approximately 35 - 40 hours per week. Interested applicants may apply in person at Captain’s Quarters Resort located at 901 S. Ocean Boulevard, Myrtle Beach, SC 29577 or you may forward your resume for consideration.

For additional information about career opportunities with Vacation Myrtle Beach go to VMBjobs.com

Click Here to Email Your Resume

Compensation: Based on Experience

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

LOCO GECKO SERVERS, HOST/HOSTESS, COOKS & BARTENDERS

Loco Gecko is re-opening for our Spring & Summer Season!!!
We are extremely pleased to announce the re-opening of "Loco Gecko" a cantina bar and grill with an ocean view, exciting food and great spirit venue. Loco Gecko has a fast paced, innovative work atmosphere and now looking for enthusiastic, energetic, outgoing, experienced individuals to become a part of our crew.

So come on in with those smiling faces and great attitudes to apply in person at Captains Quarters located at 901 South Ocean Boulevard, Myrtle Beach, SC 29577. Positions include Servers, Hosts and Bartenders.

 

 

Click Here to Email Your Resume

Compensation: Based on Position and Experience

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!

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