Kitchen Manager

CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of the F&B
department. Personally demonstrate a commitment to customer service by inquiring about service
quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff
when necessary to ensure customer satisfaction. Ensure your staffs, including all new hires, are
trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding
responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds
customer expectations. Ensure that consistency of service and standards are met.
 FINANCIAL: Manage department within budget. Accurately forecast revenues/expenses. Assist in
preparing annual departmental budget that accurately reflects the department’s operations plan.
Anticipate revenue/cost problems and report discrepancies to F&B Director. Assist resort staff with
accounting related issues. Analyze financial and operating information on an ongoing basis in order
to adjust labor, supplies, materials and other costs to achieve budget. Ensure department staff is
trained in control procedures as outlined by Internal Audit, and that these procedures are consistently
followed.
 PEOPLE: Manage people according to VMB’s values. Manage human resources functions including
recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to
maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment
between staff and management. Emphasize training and development as a way of doing business in
order to empower employees to successfully perform their jobs. Help to develop management talent
by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure
employees fully understand performance standards, review process, and reward successes. Manage
safety program to protect guests and employees and which meets OSHA requirements. Use ongoing
safety plan to minimize workers’ compensation claims. Train staff to increase level of customer
sales, service and safety skills on an ongoing basis. Ensure employees are appropriately certified for
their job as required by federal, state or local regulations. Monitor and maintain acceptable turnover
levels.
 QUALITY: Know the general operations of department and how all resort departments work
together to achieve business objectives and to meet customer expectations. Know the commonly
occurring challenges of the F&B business and how to overcome them. Know restaurant standards
and hold employees accountable for consistently meeting these standards. Maintain favorable health
department scores. Manage a preventive maintenance program for all equipment. Control food-borne
illnesses. Meet safety and sanitation standards such as Emergency Plan, CPR/Heimlich training for
all employees, proper storage of foods, storing chemicals away from food, etc.
 MANAGING THE BUSINESS: Assist in the preparation of the F&B budget and maximize
department resources to contribute to the successful achievement of the budget. Identify major
revenue and expense opportunities and possible problems. Identify and select vendors that provide
quality service and competitive prices, and monitor to ensure quality of goods and service is met.
Adjust inventory, department labor schedules, staff assignment and supplies based upon demand
without loss in quality service. Keep repair costs down by maintaining equipment. Work with local
vendors to keep costs down.

Compensation: To be determined

Our Vision Statement: Our Vision: “To give our guests the most Exciting, Fun-Filled and Enjoyable Vacation Experience Ever”

PM POOL ATTENDANT

Crown Reef Resort is looking for an AM Pool Tech. Applicant must be willing to work a flexible schedule. Canidate will be responsible for cleaning and maintaining the pools according to the quality standards of the Hotel. Ensure cleanliness and readiness of entire pool area according to procedures and perform daily duties as assigned to ensure pool area stays safe and clean for guest. Must have knowledge of pool chemicals and equipment to ensure that the pools are to standard. Applicants should apply in person at Crown Reef Resort 2913 S Ocean Blvd. Myrlte Beach, SC 29577.

Compensation: BASED ON EXPERIENCE

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

HOUSEMAN

Crown Reef Resort is seeking a House person in our Housekeeping Department. This is a part time year round position.

Job responsibilities:

Striping the guest rooms upon the guest check out.

Assisting the room attendants with any other needs or supplies that are needed. 

Cleaning windows and doors

Vacuuming common areas
Collecting trash
Moving furniture, when needed
Collecting and delivering linens and cleaning supplies to supervisors and room attendants.
Hours are 9AM – 3:00PM, sometimes may be later.
This is a year round, part time position 

Careers at Vacation Myrtle Beach
Core Vacation Myrtle Beach Values

We “Wow” by exceeding expectations
We teach and learn together through communication
We embrace and drive change
We serve with a smile
We make it happen with Passion and Determination
We are a family committed to integrity, faith and a vision for growth

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

WATERPARK ATTENDANT

Crown Reef Resort is seeking  Waterpark Attendants for our new Waterpark.  Applicants must be team oriented, able to interact with guests with energy and hospitality and be available to work a flexible schedule.  Responsibilities will include directing guests to the water slide entrances and ensuring that guests are clear from slide so that others can proceed. Other responsibilities will include making sure that the area is free of debris and all rules of the waterpark are followed.

Interested individuals can apply in person at Crown Reef Resort located at 2913 S. Ocean Blvd, Myrtle Beach, SC 29577 or you may forward your resume for consideration

Compensation: $8.50/hour

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

UTILITY/DISHWASHER

The Crown Reef Resort is seeking a Dishwasher for our multiple food outlets. Must be flexible with days, nights, weekends and holidays. This position requires an abundance of walking inside and outside to ensure all F & B areas are cleared.  Applicant must be able to follow directions and be able to lift 50 lbs, work efficiently, help others, organize with a smile. This is a regular, part time position. Interested applicants may apply in person at Crown Reef Resort, located at 2913 S. Ocean Blvd., Myrtle Beach, SC or you may forward your resume for consideration.

Compensation: based on experience

Our Vision Statement: We give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ROOM ATTENDANTS

Crown Reef Resort is seeking several Room Attendants for our Housekeeping Department. This position is responsible for cleaning our guest rooms at the resort. Applicants must be available to work a 9:00AM – 5:00PM shift, five days per week and working weekends and holidays is required. This is a part time position. Interested applicants may apply in person at Crown Reef Resort, located at 2913 South Ocean Boulevard, Myrtle Beach, SC or you may forward your resume for consideration.

Our Vision Statement: Our Vision: “To give our guests the most Exciting, Fun-Filled and Enjoyable Vacation Experience Ever”