Palace Resort Career Opportunities

Front Desk Representatives

Palace Resort is seeking Front Desk Clerks. This is a permanent position working 30-40 hours per week. Please apply in person at 1605 S. Ocean Blvd., Myrtle Beach SC or submit your resume for review.

•Prior cash handling experience necessary.

•High School graduate or G.E.D. equivalent.

•Ability to communicate effectively with the public and other employees.

•Read, write and speak English fluently.

PERFORMANCE STANDARDS

•CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

•WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

•PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other resort positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

•SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

•FRONT DESK OPERATIONS: Follow the resort’s recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests’ questions about the resort services and amenities.

ESSENTIAL FUNCTIONS

•Constantly. Answer guest questions and offer information and assistance.

•Constantly. Answer telephones.

•Constantly. Check guests in and out.

•Constantly. Communicate with other departments to fulfill guest needs.

•Constantly. Maintain work area neat and organized.

•Constantly. Maintain keys in secure area.

•Constantly. Report all unsafe conditions immediately.

•Constantly. Update information in the computer systems as needed (i.e., post charges).

•Frequently. Complete other duties as assigned by supervisor to include cross training.

•Occasionally. Attend all mandatory meetings.

•Occasionally. Follow checklist for required duties and timelines.

•Occasionally. Process personal and traveler’s checks, handle safe deposit boxes.

•Occasionally. Read, pass on log and communicate with previous shift.

•Occasionally. Run reports and complete them, i.e., high balance, cash basis, etc.

 

Click Here to Email Your Resume

Compensation: based on experience

Our Vision Statement: Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

ROOM ATTENDANTS

The Palace Resort is seeking several experienced Room Attendants for our Housekeeping Department. This position is responsible for cleaning privately owned condominiums at the resort. Applicants must be available to work from 9:00 – 4:30pm, 30-35 hours a week 5 - 6 days per week. These are regular full time positions and paid bi-weekly. Interested applicants may apply in person at the The Palace Resort located at 1605 S. Ocean Blvd, Myrtle Beach, SC 29577 or forward your resume for consideration.

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

 

Click Here to Email Your Resume

Compensation: Based on experience

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

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