Vacation Myrtle Beach Career Opportunities

ASSISTANT GENERAL MANAGER

Vacation Myrtle Beach, one of the leading resort condominium marketing groups on the Grand Strand, is seeking an experienced individual for the position of an Assistant General Manager.

QUALIFICATIONS We are seeking an experienced individual for the position of Assistant General Manager. Will be responsible for management of the resort. Operations to include: guest registration and reservations, housekeeping and maintenance. At least 2 years operational management experience in the hospitality industry required. We offer a competitive benefit package. Interested applicants may submit resume for consideration.

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Maintain customer satisfaction as the driving philosophy of all departments. Personally demonstrate a commitment to customer service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure customer satisfaction. Ensure your staffs, including all new hires, are trained to meet standards. Empower staff to deliver customer service by encouraging and rewarding responsive guest assistance. Level of service provided to guests in all outlets meets or exceeds customer expectations. Ensure that consistency of service and standards are met. •

FINANCIAL: Manage departments within budget. Accurately forecast revenues/expenses. Prepare annual departmental budget that accurately reflects the department’s operations plan. Anticipate revenue/cost problems and report discrepancies to General Manager. Assist resort staff with accounting related issues. Analyze financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget.

• PEOPLE: Manage people according to Vacation Myrtle Beach resort’s values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, and pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of customer sales, service and safety skills on an ongoing basis. Monitor and maintain acceptable turnover levels.

• QUALITY: Know the general operations of each department and how all resorts departments work together to achieve business objectives and to meet customer expectations. Vacation Myrtle Beach offers a competitive benefit package. Salary will be commensurate with experience and qualifications.

Only applicants in the United States will be considered.

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Compensation: Salary based experience and ability

Our Vision Statement: To give our guests the most exciting, fun-filled and enjoyable vacation experience EVER!!!

GENERAL MANAGER

Vacation Myrtle Beach Hospitality is one of the top privately-owned resort management companies.  Vacation Myrtle Beach has a well-defined vision, a strong sense of values and guiding principles, and a long-range, quality-minded approach to business. From unassuming beginnings with a single property, today Vacation Myrtle Beach will be recognized as a first-class operator of Resorts and Hotels.

We are proud to offer candidates a dynamic career, personal growth, a strong tradition of mutual trust, integrity and an opportunity to make an impact on the business. Simply put, it means that it feels a bit different to work here. We are universally driven by our fundamental values and beliefs. At Vacation Myrtle Beach, all associates are selected and evaluated on two criteria equally: results and culture. Honesty and humility are equally important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. Superstars are those individuals that not only create value for the company but also genuinely embrace and live Vacation Myrtle Beach Hospitality’s unique culture.
Are you ready to evolve? If you are interested in establishing a solid career and taking giant strides in personal growth, Vacation Myrtle Beach Hospitality is just the family you’re looking for.
The Opportunity
We are currently searching for an experienced and dynamic General Manager to lead the team at one of our fourteen resorts. As a General Manager, you’ll be responsible for effectively leading and managing all aspects of the Resort and for delivering results that contribute to the mission and overall success of the resort by accomplishing performance objectives focused on driving sales and profitability, guest and associate satisfaction and ensuring that standards are met.


The minimum qualifications for the General Manager position are:
• Minimum of 3 - 5 years’ experience as a GM in a full service Resort or hotel REQUIRED; GM experience with the Branded Hotel or upscale full serve property is a plus

• Proven track record in delivering financial results

• Proven track record of building a cohesive team and facilitating goal accomplishment

• Ability to inspire associates and to create a culture of care and accountability

• Proven track record of positive associate satisfaction scores


• Commitment to exceptional guest service

• Strong communication and listening skills, excellent speaking, reading and writing skills

• Aptitude in financial management, financial reports and analysis


• Excellent leadership skills with a hands-on, lead-by-example work style.
 

Our Vision Statement - To give our guests the most exciting, fun-filled and enjoyable vacation experience ever!

 

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Our Vision Statement: To give our guests the most exciting, fun-filled, and enjoyable vacation experience ever!

CENTRAL RESERVATION CALL CENTER - ROCK STAR

Are YOU a Rock Star?

Shine StudiosWe are seeking candidates for the upcoming season! We provide a fun, casual and UNIQUE environment and provide extensive training and support for our sales staff. We answer inbound calls for guests making hotel reservations and follow up with guests who have stayed in the past. We are NOT timeshare sales, business to business sales or a cold call phone room!

We provide extensive training and support as well as the opportunity for full-time, year round employment based on performance. Our sales agents are ROCK STARS!

Would you like to go to work every day in jeans and a t-shirt? EVERY DAY is casual Friday at Shine Studios! Do you enjoy being recognized and rewarded for a job well done? Our sales agents are ROCK ROYALTY and are recognized with gold records, gift cards, prizes and more! Would you like the opportunity to GROW within the company? Members of our staff have already been promoted to supervisors, tour managers, and on property sales assistants within their first year of employment!

Rock Stars start with 4 weeks of paid training at $9.00/hour. Upon successful completion of training, Rock Stars are paid $10.00/hour IN ADDITION to being eligible for an aggressive bonus plan. We are looking for dedicated staff interested in developing a long term relationship with our company. If you are interested in joining an amazing team and having FUN at work, stop in TODAY to fill out an application.

Email your resume or apply in person any day between 9 AM – 9 PM at 1144 Shine Ave., in Myrtle Beach. Our office is located behind the Market Common, next to the VA office.

Check us out on Facebook. www. Facebook.com/ShineStudiosVMB

 

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