The Friendliest Place on the Beach
We are proud to be the Friendliest Resort Group on the Beach!
Through this program we ensure that each and every guest enjoys their stay with us.
We have implemented this through daily exercises and long-term training programs for our staff. All staff members are excited to be a part of this innovative program including front desk, housekeeping, maintenance, management and our restaurant staff.
Our 5 categories of focus are:
- 10/5 Rule: Through this we ensure that we make eye contact with guests who are within 10 feet of us and greet guests who are within 5 feet.
- Take Them There: If a guest has a question of where to go or what to do on property, we drop everything to take them there.
- Kids First: Kids are just as important as the adults at our resorts! We make them feel welcome with daily jokes, high fives and more!
- WOW Them: We strive to WOW our guests daily with positive conversation and genuine interest in how our guests are doing.
- Thank Them: We thank our guests for staying with us whether it be at check-in, after a meal or on social media.
What Our Guests Have To Say!
"Everyone goes the extra mile to make sure everything is the best it can be during your stay." -Nancy52338, TripAdvisor
"Your staff is amazing and go out of their way to make sure your trip is one to remember!" -Sarah B, TripAdvisor
"The service from Austin at the from desk to the ladies in house keeping is truly unforgettable." -kevin m, TripAdvisor
"From the moment we checked in I was glad we decided to stay here. Every single person on the staff was AMAZINGLY friendly and helpful." -Mlwitt, TripAdvisor
"The workers are very personable, friendly and helpful. From the first day, Kim at the front desk was nice enough to give us early check-in, tips on restaurants and shows and helped us throughout our whole trip. Alice at the gift shop also gave us transportation tips as well as took photos of us together for us. We enjoyed each breakfast with Lorry and Pamela as our waitress staff. Always greeting us with a smile." -SsparkleE, TripAdvisor
"Because of employees like these this is why we keep returning every year." -Bonnie W, TripAdvisor
"The staff was awesome! Always exceptionally friendly and couldn't do enough to make you feel welcome." -Sharon S, TripAdvisor
"Customer service was very helpful and nice. When I needed something extra they were quick to get it." -Celia C, TripAdvisor
"The service from the staff was unbelievable. They were so nice and so helpful." -Brant E, TripAdvisor
"I HONESTLY can not say enough about my stay. EVERY staff member treated me with the upper most respect as well as helpfulness IMAGINABLE." -Natalie A, TripAdvisor
Have you stayed at a Vacation Myrtle Beach resort and had a great experience with the staff? Check out our Friendliest Experience Contest here!